Voice Over Internet Protocol (VoIP) is technology that converts a phone conversation into data that can travel over a computer network – and uses the Internet’s cables instead of the telephone company’s wires to carry the chat.

Sometimes you might face the problem that the call quality is not smooth enough. How can this be overcome?

One factor that can affect call quality is network traffic. If your home or office network is being used to upload, download or stream a lot of data while you are trying to talk over your VoIP connection, the audio quality of the call may suffer from the lack of available bandwidth. Under this circumstance, you might have to make your call later or relieve your network load.

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