When attempting to install or uninstall HP printing and scanning software suite or driver for HP printer, scanner and other imaging devices, one of the following error message may be displayed, and the HP program installation or uninstallation process will stop and cannot proceed further or be completed.

HP Installer Option Plug-in has stopped working.

A problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available.

The extended attributes are inconsistent.

HP Installer/Uninstaller has stopped working.

HP Installer Recovery plug-in has stopped working.

The cause of the issue is due to conflict and noncompliance of HP software setup installer with the new Internet Explorer 8 beta (IE8 beta 1 or IE8 beta 2, or probably any versions of IE 8 if HP or Microsoft doesn’t change how things interact).

To resolve the problem so that HP software suite can be installed or uninstalled properly without error, user has to uninstall IE8 web browser, and then restart the computer for the change to take effect.

Once reverted back to IE7 or even IE6, any HP software setup can run without error.

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