Apple has decided to giveaway a free Bumper case or a free third-party case for iPhone 4 for each and every iPhone 4 customers in order to alleviate and fix the antenna issue, where a single finger touch and tight grip will cause reception signal drop or loss issue, aka antennagate. And the details on how to order the free iPhone 4 Bumper or case, or the way to get refund for already purchased Bumper case has been revealed.

iPhone 4 Case Program

The free iPhone 4 Bumper case or other third-party case offer from Apple is called iPhone 4 Case Program. Officially, only iPhone 4 customers who are experiencing iPhone 4 reception problems should apply for a free iPhone 4 Bumper or other case. Just ignore the “false” statement, as the iPhone 4 reception problems are due to exterior antenna design – a hardware issue – so technically all iPhone 4 will have the same reception issues.

The iPhone 4 Case Program will give away free Bumper case at no charge to Apple customers who purchase iPhone 4 before September 30, 2010, after which Apple will evaluate its option, or probably a new redesigned perfect iPhone 4 may emerge.

Here’s the Apple’s guided instructions on how to select, order and get the free iPhone 4 Bumper or case:

  1. Download the iPhone 4 Case Program app from the App Store.
  2. Launch the iPhone 4 Case Program app on the iPhone 4.
  3. Sign in using iTunes Store account or Apple ID.
  4. Select one of the offered Apple iPhone 4 Bumper or third-party case.

    Some of the third-party iPhone 4 cases available are Griffin Motif, Griffin Reveal Etch, Speck Fitted Case, Speck PixelSkin HD, Incase Snap Case, Belkin Shield Micra and etc.

Free iPhone 4 Bumper

Do note that to qualify for the free iPhone 4 case, customers who purchased iPhone 4 before July 23, 2010 must apply before or on August 22, 2010. Those who purchase iPhone 4 after July 23, 2010 must apply for free case within 30 days of the iPhone 4 purchase. And again, the iPhone 4 must be purchased by September 30, 2010.

For people who had already bought the iPhone 4 Bumper will be getting a refund too, which already been started to process by Apple. Customers who have bought the iPhone 4 Bumper via credit card, the purchase amount, together with all VAT (value added tax) and shipping charges will be refunded automatically, and the credit should appear in the statement within 3 to 5 business days. If you’re using a gift card to purchase on Apple Online Store, a new gift card equivalent to the refund amount will be automatically mailed to you.

iPhone 4 Bumper Refund

Customers who purchased the iPhone 4 Bumper with cash, check or gift card from Apple retail store can return to the store with the receipt to get the refund. Those who bought from AT&T store will be reimbursed for the purchase price of iPhone 4 Bumper by filling out and mailing the rebate coupon to Apple for processing. Unfortunately, those who purchase third-party cases for iPhone 4 will not be entitled to reimbursement from Apple, but they can always apply and order a new free case.

Still unsatisfied? Or want to wait for redesigned iPhone 4? Return the undamaged iPhone 4 to any Apple Retail Store, Apple Online Store or AT&T store within 30 days of purchase for full refund, without restocking fee.

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