The development of Microsoft Office 2010, the new version of popular business productivity software, has almost completed where it’s now in RC or even RTM Escrow milestone. Rumor is that Office 2010 will be officially released to manufacturing on April 2010, while Microsoft promises that Office 2010 will hit the retail stores on June 2010.

To avoid affecting sales of Office 2007 in the immediate months waiting for imminent release of Office 2010, Microsoft looks set to offer Office 2010 Technology Guarantee Program, similar to Windows 7 Upgrade Options and Windows Vista Technology Guarantee Program, which provides free upgrade to Office 2010 when it’s officially released to GA (general availability) for newly purchased Office 2007.

According to a blog post (has since been deleted, but still accessible via Google Cache) by Charles Van Heusen, a Microsoft’s Technology Specialist on Microsoft U.S. Partner Community (, Microsoft Office 2010 Technology Guarantee Program will allow customer who buys qualifying Office 2007 product (with or without a new PC) from an authorized reseller between March 5 – September 30, 2010 to download and receive the corresponding Office 2010 for free, complete with activation product key. The retail prices of Office 2010 has also been revealed.

Good news is that end-user doesn’t have to worry about whether the PC can run Office 2010 after upgrading, as Office 2010 system requirements generally is the same for both Office 2007 and Office 2010. Which means the computer that can run Office 2007 can run Office 2010 too.

Generally, customers who intend to take advantage of the free Office 2010 upgrade program has to do the following:

  1. Purchase or buy a qualifying Office 2007 product (with or without a new PC) from an authorized reseller between March 5 – September 30, 2010.
  2. Install and activate Office 2007 by September 30, 2010.
  3. Request the free upgrade to Office 2010 by October 31, 2010.

    Office 2010 can be downloaded for free when it’s generally available, or customers can order a DVD for a fee.

The qualifying Office 2007 suite products and the corresponding free upgrade path to Office 2010 suite SKU:

  • Office Home and Student 2007 -> Office Home & Student 2010
  • Office Standard 2007 -> Office Home and Business 2010
  • Office Small Business 2007 -> Office Professional 2010
  • Office Professional 2007 -> Office Professional 2010
  • Microsoft Publisher 2007 -> Microsoft Publisher 2010

Office 2010 Free Upgrade Technology Guarantee Program

In addition, the free Office 2010 upgrade product key must be requested by October 31, 2010 using the activated Office 2007 product Key and dated sales receipt. And, only one Office 2010 product per qualifying Office 2007 purchase, and the free upgrade licenses is limited to a maximum of twenty-five upgrades per person.

Update: The details of Office 2010 Technology Guarantee free upgrade has been published.

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  • Nora Petrash

    I bought Office Home and Student . I downloaded it to my computer. My computer crashed and now I am trying to download it to my other computer without success. I bought the product in May 2012. I do have the Product Key number. I’ve attempted it 4 times now. Even though it stated it was downloaded…it isn’t. When I called customer support, they told me it would cost me $99.00 to have them assist me. Why ??? I was told (when I originally had it loaded) I am entitled to down load with the disk to another computer within my home. What can I do at this point? I don’t want to pay $99 to have someone assist me online.

  • tino

    I bought a laptop with a preload of microsoft office 2007, but my product key i bought is for the microsoft 2010. Do i need to buy a a back up DVD for microsoft office 2010 or just to upgrade the preloaded microsoft office 2007 to my laptop.

  • Van

    office enterprise

  • Les. HIBBARD

    Should have checked before posting.

    It's Outlook 2010 Professional that's looking to be upgraded.

    What's going on here ! as the upgrade was Office 2010 package.



  • Les. HIBBARD

    My wife upgraded from Office 2007 for Student's ( bought copy ) to Office 2010 via internet.

    She keeps getting a screen shot asking to register 2010.

    This has already been done.

    How can we get rid of this screen?.

    thanks for your assistance.


  • Ricardo

    Apparently a engño not allow you to upgrade to 2010, at least my home and student product purchased in April 2010 with the proposal that, to perform the update

  • Simon

    Thank you for writing up this article, it work for me. THANK YOU

  • Gary

    This article is'nt true.